Difference between revisions of "listen actively (ESSENCE) (Q789)"
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(Added [nl] description: Aandacht schenken aan wat anderen zeggen, geduldig de punten begrijpen die naar voren worden gebracht, waar nodig vragen stellen en niet onderbreken op ongepaste momenten.) | (Changed [en] description: Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times (ESSENCE)) | ||
| description / en | description / en | ||
| - | + | Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times (ESSENCE) | |
Revision as of 10:31, 6 August 2024
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times (ESSENCE)
- 50 10 00 05 XX ES
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | listen actively (ESSENCE) | Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times (ESSENCE) |
|
Statements
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able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly. (English)
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XX
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TeBeVat Competence: 50 10 00 05 20
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Show interest when listening (English)
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Read non-verbal signals (English)
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Keeping conversation etiquette (English)
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Checks and confirms that the message has been correctly understood (English)
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Distinguishing key issues from side issues (English)
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50 10 00 05 XX
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