listen actively (Q789)
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Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times (ESSENCE)
- 50 10 00 05 20 ES
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | listen actively | Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times (ESSENCE) |
|
Statements
able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly. (English)
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20
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TeBeVat Competence: 50 10 00 05 20
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Show interest when listening (English)
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Read non-verbal signals (English)
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Keeping conversation etiquette (English)
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Checks and confirms that the message has been correctly understood (English)
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Distinguishing key issues from side issues (English)
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50 10 00 05 20
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aktiv zuhören (German)
Aufmerksam zuhören und Geduld aufbringen, um Gesprächspartner zu verstehen, bei Bedarf angemessene Fragen stellen und nicht unnötig unterbrechen. (German)
n.a
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actief luisteren (Dutch)
Aandacht schenken aan wat anderen zeggen, geduldig de punten begrijpen die naar voren worden gebracht, waar nodig vragen stellen en niet onderbreken op ongepaste momenten. (Dutch)
1.08
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