Identify Customers' needs (Q557)
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Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)
- analyse customer's needs
- classify customer's needs
- determine customer's needs
- diagnose customer's needs
- identify a customer's needs
- identify customer's needs
- identifying a customer's needs
- identifying customer's needs
- map out customer requirements into pragmatic actions
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Identify Customers' needs | Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO) |
|
Statements
1.08
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30
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70 22 00 00 30
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Identify Customers' needs (English)
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
1.08
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behoeften van klanten identificeren (Dutch)
Gebruik maken van passende vragen en actief luisteren om de verwachtingen, verlangens en vereisten van de klant naar product en diensten in kaart te brengen. (Dutch)
1.08
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individuare i desideri del cliente (Italian)
Utilizzare domande adeguate e lascolto attivo per individuare le aspettative, i desideri e i requisiti dei clienti in funzione dei prodotti e dei servizi. (Italian)
1.08
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identify customer's needs (English)
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
1.2.0
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