listen actively (ESSENCE) (Q789)
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Revision as of 15:31, 21 July 2024 by JoernNettingsmeier (talk | contribs) (Added [de] description: Aufmerksam zuhören und Geduld aufbringen, um Gesprächspartner zu verstehen, bei Bedarf angemessene Fragen stellen und nicht unnötig unterbrechen.)
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times
- 50 10 00 05 XX ES
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | listen actively (ESSENCE) | Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times |
|
Statements
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able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly. (English)
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XX
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TeBeVat Competence: 50 10 00 05 20
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Show interest when listening (English)
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Read non-verbal signals (English)
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Keeping conversation etiquette (English)
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Checks and confirms that the message has been correctly understood (English)
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Distinguishing key issues from side issues (English)
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50 10 00 05 XX
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