Listen actively (ESSENCE) (Q789)

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Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times

Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • 50 10 00 05 XX ES
Language Label Description Also known as
English
Listen actively (ESSENCE)
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • 50 10 00 05 XX ES

Statements

Instance of
Competence
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owner
ESSENCE
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import id
68
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context
able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly. (English)
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EQF level
EQF 5
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references
TeBeVat Competence: 50 10 00 05 20
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licence
CC BY-NC-SA 4.0
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skill (EN)
Show interest when listening (English)
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Read non-verbal signals (English)
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Keeping conversation etiquette (English)
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Checks and confirms that the message has been correctly understood (English)
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Distinguishing key issues from side issues (English)
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unique identifier
50 10 00 05 XX
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ESCO description

Sectoral layer

Assessment

References

 
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