Identify Customers' needs (Q557)
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Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Identify Customers' needs | Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO) |
Statements
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30
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70 22 00 00 30
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Identify Customers' needs (English)
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
1.08
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behoeften van klanten identificeren (Dutch)
Gebruik maken van passende vragen en actief luisteren om de verwachtingen, verlangens en vereisten van de klant naar product en diensten in kaart te brengen. (Dutch)
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Kundenbedürfnisse feststellen (German)
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