Identify Customers' needs (Q557)
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Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)
Language | Label | Description | Also known as |
---|---|---|---|
English | Identify Customers' needs | Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO) |
Statements
1.08
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