Listen actively (Q789)
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Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times
- 50 10 00 05 XX ES
Language | Label | Description | Also known as |
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English | Listen actively | Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times |
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Statements
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able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly. (English)
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XX
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TeBeVat Competence: 50 10 00 05 20
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Show interest when listening (English)
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Read non-verbal signals (English)
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Keeping conversation etiquette (English)
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Checks and confirms that the message has been correctly understood (English)
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Distinguishing key issues from side issues (English)
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50 10 00 05 XX ES
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