Difference between revisions of "Identify Customers' needs (Q557)"

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Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)

(‎Added [en] label: Identify Customers' needs)
(‎Added [de] description: Feststellen der Erwartungen, Wünsche und Anforderungen der Kunden in Bezug auf Produkte und Dienstleistungen durch geeignete Fragen und aktives Zuhören.)
description / dedescription / de
 +
Feststellen der Erwartungen, Wünsche und Anforderungen der Kunden in Bezug auf Produkte und Dienstleistungen durch geeignete Fragen und aktives Zuhören.

Revision as of 07:09, 2 September 2024

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)
Language Label Description Also known as
English
Identify Customers' needs
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)

    Statements

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    1.08
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    70 22 00 00 30
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    Identify Customers' needs (English)
    Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
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    behoeften van klanten identificeren (Dutch)
    Gebruik maken van passende vragen en actief luisteren om de verwachtingen, verlangens en vereisten van de klant naar product en diensten in kaart te brengen. (Dutch)
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    Kundenbedürfnisse feststellen (German)
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    individuare i desideri del cliente (Italian)
    Utilizzare domande adeguate e lascolto attivo per individuare le aspettative, i desideri e i requisiti dei clienti in funzione dei prodotti e dei servizi. (Italian)
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    ESCO description

    Sectoral layer

    Assessment

    References

     

    Wikidata