Difference between revisions of "listen actively (Q789)"
From CompetenceBase
(Changed [de] label: aktiv zuhören) | (Changed [nl] label: actief luisteren) | ||
| label / nl | label / nl | ||
| - | + | actief luisteren | |
Revision as of 10:16, 15 August 2024
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times (ESSENCE)
- 50 10 00 05 20 ES
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | listen actively | Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times (ESSENCE) |
|
Statements
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able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly. (English)
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20
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TeBeVat Competence: 50 10 00 05 20
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Show interest when listening (English)
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Read non-verbal signals (English)
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Keeping conversation etiquette (English)
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Checks and confirms that the message has been correctly understood (English)
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Distinguishing key issues from side issues (English)
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50 10 00 05 20
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