Difference between revisions of "Identify Customers' needs (Q557)"

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Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)

(‎Created claim: ESCO Skill reusability level (P83): sector-specific (Q1628), #quickstatements; #temporary_batch_1725526611689)
(‎Created claim: ESCO Status (P84): released (Q1630), #quickstatements; #temporary_batch_1725526959284)
Property / ESCO Status
 +
Property / ESCO Status: released / rank
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Normal rank

Revision as of 09:04, 5 September 2024

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)
  • analyse customer's needs
  • classify customer's needs
  • determine customer's needs
  • diagnose customer's needs
  • identify a customer's needs
  • identify customer's needs
  • identifying a customer's needs
  • identifying customer's needs
  • map out customer requirements into pragmatic actions
Language Label Description Also known as
English
Identify Customers' needs
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)
  • analyse customer's needs
  • classify customer's needs
  • determine customer's needs
  • diagnose customer's needs
  • identify a customer's needs
  • identify customer's needs
  • identifying a customer's needs
  • identifying customer's needs
  • map out customer requirements into pragmatic actions

Statements

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1.08
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Identify Customers' needs (English)
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
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behoeften van klanten identificeren (Dutch)
Gebruik maken van passende vragen en actief luisteren om de verwachtingen, verlangens en vereisten van de klant naar product en diensten in kaart te brengen. (Dutch)
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Kundenbedürfnisse feststellen (German)
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individuare i desideri del cliente (Italian)
Utilizzare domande adeguate e lascolto attivo per individuare le aspettative, i desideri e i requisiti dei clienti in funzione dei prodotti e dei servizi. (Italian)
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ESCO description

Sectoral layer

Assessment

References

 

Wikidata