Difference between revisions of "Identify Customers' needs (Q557)"

Latest revision as of 10:20, 23 September 2024

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)

analyse customer's needs
classify customer's needs
determine customer's needs
diagnose customer's needs
identify a customer's needs
identify customer's needs
identifying a customer's needs
identifying customer's needs
map out customer requirements into pragmatic actions

Language	Label	Description	Also known as
English	Identify Customers' needs	Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)	analyse customer's needs classify customer's needs determine customer's needs diagnose customer's needs identify a customer's needs identify customer's needs identifying a customer's needs identifying customer's needs map out customer requirements into pragmatic actions

Statements

0 references

0 references

http://data.europa.eu/esco/skill/68698869-c13c-4563-adc7-118b7644f45d

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ESCO version

1.08

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field and subfield

Manage, Audience Clients

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place in process

Independent

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competence unique identifier

30

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EQF level

No level

0 references

unique identifier

70 22 00 00 30

0 references

ESCO title

Identify Customers' needs (English)

ESCO description

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)

ESCO version

1.08

0 references

behoeften van klanten identificeren (Dutch)

ESCO description

Gebruik maken van passende vragen en actief luisteren om de verwachtingen, verlangens en vereisten van de klant naar product en diensten in kaart te brengen. (Dutch)

ESCO version

1.08

0 references

Kundenbedürfnisse feststellen (German)

ESCO version

1.08

0 references

individuare i desideri del cliente (Italian)

ESCO description

Utilizzare domande adeguate e lascolto attivo per individuare le aspettative, i desideri e i requisiti dei clienti in funzione dei prodotti e dei servizi. (Italian)

ESCO version

1.08

0 references

identify customer's needs (English)

ESCO description

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)

ESCO version

1.2.0

0 references

ESCO Skill reusability level

sector-specific

0 references

ESCO Status

released

0 references

@@ label / en / label / en @@
-Identify Customers' needs (ESCO)
+Identify Customers' needs
@@ label / nl / label / nl @@
+behoeften van klanten identificeren
@@ label / de / label / de @@
+Kundenbedürfnisse feststellen
@@ label / it / label / it @@
+individuare i desideri del cliente
@@ aliases / en / 0 / aliases / en / 0 @@
+analyse customer's needs
@@ aliases / en / 1 / aliases / en / 1 @@
+classify customer's needs
@@ aliases / en / 2 / aliases / en / 2 @@
+determine customer's needs
@@ aliases / en / 3 / aliases / en / 3 @@
+diagnose customer's needs
@@ aliases / en / 4 / aliases / en / 4 @@
+identify a customer's needs
@@ aliases / en / 5 / aliases / en / 5 @@
+identify customer's needs
@@ aliases / en / 6 / aliases / en / 6 @@
+identifying a customer's needs
@@ aliases / en / 7 / aliases / en / 7 @@
+identifying customer's needs
@@ aliases / en / 8 / aliases / en / 8 @@
+map out customer requirements into pragmatic actions
@@ aliases / nl / 0 / aliases / nl / 0 @@
+behoeften van klanten vaststellen
@@ description / en / description / en @@
+Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)
@@ description / nl / description / nl @@
+Gebruik maken van passende vragen en actief luisteren om de verwachtingen, verlangens en vereisten van de klant naar product en diensten in kaart te brengen.
@@ description / it / description / it @@
+Utilizzare domande adeguate e lascolto attivo per individuare le aspettative, i desideri e i requisiti dei clienti in funzione dei prodotti e dei servizi.
@@ description / de / description / de @@
+Feststellen der Erwartungen, Wünsche und Anforderungen der Kunden in Bezug auf Produkte und Dienstleistungen durch geeignete Fragen und aktives Zuhören.
@@ Property / unique identifier @@
-22 00 05 30
@@ Property / unique identifier: 70 22 00 05 30 / rank @@
-Normal rank
@@ Property / EQF level @@
+No level
@@ Property / EQF level: No level / rank @@
+Normal rank
@@ Property / unique identifier @@
+22 00 00 30
@@ Property / unique identifier: 70 22 00 00 30 / rank @@
+Normal rank
@@ Property / ESCO title @@
+Identify Customers' needs (English)
@@ Property / ESCO title: Identify Customers' needs (English) / rank @@
+Normal rank
@@ Property / ESCO title: Identify Customers' needs (English) / qualifier @@
+ESCO description: Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
@@ Property / ESCO title: Identify Customers' needs (English) / qualifier @@
+ESCO version: 1.08
@@ Property / ESCO title @@
+behoeften van klanten identificeren (Dutch)
@@ Property / ESCO title: behoeften van klanten identificeren (Dutch) / rank @@
+Normal rank
@@ Property / ESCO title: behoeften van klanten identificeren (Dutch) / qualifier @@
+ESCO description: Gebruik maken van passende vragen en actief luisteren om de verwachtingen, verlangens en vereisten van de klant naar product en diensten in kaart te brengen. (Dutch)
@@ Property / ESCO title: behoeften van klanten identificeren (Dutch) / qualifier @@
+ESCO version: 1.08
@@ Property / ESCO title @@
+Kundenbedürfnisse feststellen (German)
@@ Property / ESCO title: Kundenbedürfnisse feststellen (German) / rank @@
+Normal rank
@@ Property / ESCO title: Kundenbedürfnisse feststellen (German) / qualifier @@
+ESCO version: 1.08
@@ Property / ESCO title @@
+individuare i desideri del cliente (Italian)
@@ Property / ESCO title: individuare i desideri del cliente (Italian) / rank @@
+Normal rank
@@ Property / ESCO title: individuare i desideri del cliente (Italian) / qualifier @@
+ESCO description: Utilizzare domande adeguate e lascolto attivo per individuare le aspettative, i desideri e i requisiti dei clienti in funzione dei prodotti e dei servizi. (Italian)
@@ Property / ESCO title: individuare i desideri del cliente (Italian) / qualifier @@
+ESCO version: 1.08
@@ Property / ESCO title @@
+identify customer's needs (English)
@@ Property / ESCO title: identify customer's needs (English) / rank @@
+Normal rank
@@ Property / ESCO title: identify customer's needs (English) / qualifier @@
+ESCO description: Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
@@ Property / ESCO title: identify customer's needs (English) / qualifier @@
+ESCO version: 1.2.0
@@ Property / ESCO Skill reusability level @@
+sector-specific
@@ Property / ESCO Skill reusability level: sector-specific / rank @@
+Normal rank
@@ Property / ESCO Status @@
+released
@@ Property / ESCO Status: released / rank @@
+Normal rank

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Difference between revisions of "Identify Customers' needs (Q557)"

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Latest revision as of 10:20, 23 September 2024

Statements

ESCO description

Sectoral layer

Assessment

References

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