Difference between revisions of "Identify Customers' needs (Q557)"

Latest revision as of 12:10, 9 December 2024

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)

analyse customer's needs
classify customer's needs
determine customer's needs
diagnose customer's needs
identify a customer's needs
identify customer's needs
identifying a customer's needs
identifying customer's needs
map out customer requirements into pragmatic actions

Language	Label	Description	Also known as
English	Identify Customers' needs	Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)	analyse customer's needs classify customer's needs determine customer's needs diagnose customer's needs identify a customer's needs identify customer's needs identifying a customer's needs identifying customer's needs map out customer requirements into pragmatic actions

Statements

0 references

0 references

http://data.europa.eu/esco/skill/68698869-c13c-4563-adc7-118b7644f45d

0 references

field and subfield

Manage, Audience Clients

0 references

place in process

Independent

0 references

competence unique identifier

30

0 references

EQF level

No level

0 references

unique identifier

70 22 00 00 30

0 references

ESCO title

Identify Customers' needs (English)

ESCO description

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)

ESCO version

1.08

0 references

behoeften van klanten identificeren (Dutch)

ESCO description

Gebruik maken van passende vragen en actief luisteren om de verwachtingen, verlangens en vereisten van de klant naar product en diensten in kaart te brengen. (Dutch)

ESCO version

1.08

1.2.0

0 references

Kundenbedürfnisse feststellen (German)

ESCO version

1.08

n.a

1.2.0

ESCO description

Feststellen der Erwartungen, Wünsche und Anforderungen der Kunden in Bezug auf Produkte und Dienstleistungen durch geeignete Fragen und aktives Zuhören. (German)

0 references

individuare i desideri del cliente (Italian)

ESCO description

Utilizzare domande adeguate e lascolto attivo per individuare le aspettative, i desideri e i requisiti dei clienti in funzione dei prodotti e dei servizi. (Italian)

Utilizzare domande adeguate e l’ascolto attivo per individuare le aspettative, i desideri e i requisiti dei clienti in funzione dei prodotti e dei servizi. (Italian)

ESCO version

1.08

1.2.0

0 references

identify customer's needs (English)

ESCO description

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)

ESCO version

1.2.0

0 references

identifikovat potřeby zákazníků (Czech)

ESCO description

Používat vhodné otázky a aktivně naslouchat s cílem určit očekávání, přání a požadavky zákazníků v souladu s výrobky a službami. (Czech)

ESCO version

1.2.0

0 references

εντοπισμός αναγκών πελάτη (Greek)

ESCO description

Χρήση κατάλληλων ερωτήσεων και ενεργητικής ακρόασης για τον εντοπισμό των προσδοκιών, των επιθυμιών και των απαιτήσεων των πελατών ανάλογα με το προϊόν και τις υπηρεσίες. (Greek)

ESCO version

1.2.0

0 references

identificar las necesidades del cliente (Spanish)

ESCO description

Utilizar las preguntas adecuadas y la escucha activa con el fin de identificar las expectativas, deseos y exigencias de los clientes en función de los productos y servicios. (Spanish)

ESCO version

1.2.0

0 references

identifiera kundbehov (Swedish)

ESCO description

Använda lämpliga frågor och aktivt lyssnande för att identifiera kundernas förväntningar, önskningar och krav på produkter och tjänster. (Swedish)

ESCO version

1.2.0

0 references

identifier les besoins des clients (French)

ESCO description

Utiliser des questions appropriées et écouter activement afin d’identifier les attentes, les souhaits et les exigences de la clientèle en fonction du produit et des services. (French)

ESCO version

1.2.0

0 references

ESCO Skill reusability level

0 references

0 references

1.2.0

0 references

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Difference between revisions of "Identify Customers' needs (Q557)"

Namespaces

More

Page actions

Latest revision as of 12:10, 9 December 2024

Statements

ESCO description

Sectoral layer

Assessment

References

Wikidata

@@ label / en / label / en @@
-Identify Customers' needs (ESCO)
+Identify Customers' needs
@@ label / nl / label / nl @@
+behoeften van klanten identificeren
@@ label / de / label / de @@
+Kundenbedürfnisse feststellen
@@ label / it / label / it @@
+individuare i desideri del cliente
@@ label / cs / label / cs @@
+identifikovat potřeby zákazníků
@@ label / el / label / el @@
+εντοπισμός αναγκών πελάτη
@@ label / es / label / es @@
+identificar las necesidades del cliente
@@ label / fr / label / fr @@
+identifier les besoins des clients
@@ label / sv / label / sv @@
+identifiera kundbehov
@@ aliases / en / 0 / aliases / en / 0 @@
+analyse customer's needs
@@ aliases / en / 1 / aliases / en / 1 @@
+classify customer's needs
@@ aliases / en / 2 / aliases / en / 2 @@
+determine customer's needs
@@ aliases / en / 3 / aliases / en / 3 @@
+diagnose customer's needs
@@ aliases / en / 4 / aliases / en / 4 @@
+identify a customer's needs
@@ aliases / en / 5 / aliases / en / 5 @@
+identify customer's needs
@@ aliases / en / 6 / aliases / en / 6 @@
+identifying a customer's needs
@@ aliases / en / 7 / aliases / en / 7 @@
+identifying customer's needs
@@ aliases / en / 8 / aliases / en / 8 @@
+map out customer requirements into pragmatic actions
@@ aliases / nl / 0 / aliases / nl / 0 @@
+behoeften van klanten vaststellen
@@ aliases / de / 0 / aliases / de / 0 @@
+Kundenbedürfnisse ermitteln
@@ aliases / el / 0 / aliases / el / 0 @@
+προσδιορισμός αναγκών πελάτη
@@ aliases / es / 0 / aliases / es / 0 @@
+determinar las expectativas del cliente
@@ aliases / es / 1 / aliases / es / 1 @@
+detectar las necesidades del cliente
@@ aliases / es / 2 / aliases / es / 2 @@
+conocer las necesidades del cliente
@@ aliases / es / 3 / aliases / es / 3 @@
+identificar las necesidades del cliente
@@ description / en / description / en @@
+Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)
@@ description / nl / description / nl @@
+Gebruik maken van passende vragen en actief luisteren om de verwachtingen, verlangens en vereisten van de klant naar product en diensten in kaart...
@@ description / it / description / it @@
+Utilizzare domande adeguate e l’ascolto attivo per individuare le aspettative, i desideri e i requisiti dei clienti in funzione dei prodotti e...
@@ description / de / description / de @@
+Feststellen der Erwartungen, Wünsche und Anforderungen der Kunden in Bezug auf Produkte und Dienstleistungen durch geeignete Fragen und aktives...
@@ description / cs / description / cs @@
+Používat vhodné otázky a aktivně naslouchat s cílem určit očekávání, přání a požadavky zákazníků v souladu s výrobky a službami.
@@ description / el / description / el @@
+Χρήση κατάλληλων ερωτήσεων και ενεργητικής ακρόασης για τον εντοπισμό των προσδοκιών, των επιθυμιών και των απαιτήσεων των πελατών ανάλογα με το...
@@ description / es / description / es @@
+Utilizar las preguntas adecuadas y la escucha activa con el fin de identificar las expectativas, deseos y exigencias de los clientes en función...
@@ description / fr / description / fr @@
+Utiliser des questions appropriées et écouter activement afin d’identifier les attentes, les souhaits et les exigences de la clientèle en...
@@ description / sv / description / sv @@
+Använda lämpliga frågor och aktivt lyssnande för att identifiera kundernas förväntningar, önskningar och krav på produkter och tjänster.
@@ Property / see also knowledge @@
-Identify Customers' needs
@@ Property / see also knowledge: Identify Customers' needs / rank @@
-Normal rank
@@ Property / unique identifier @@
-22 00 05 30
@@ Property / unique identifier: 70 22 00 05 30 / rank @@
-Normal rank
@@ Property / ESCO title @@
-Identify Customers' needs (English)
@@ Property / ESCO title: Identify Customers' needs (English) / rank @@
-Normal rank
@@ Property / ESCO title @@
-Kundenbedürfnisse feststellen (German)
@@ Property / ESCO title: Kundenbedürfnisse feststellen (German) / rank @@
-Normal rank
@@ Property / ESCO title @@
-behoeften van klanten identificeren (Dutch)
@@ Property / ESCO title: behoeften van klanten identificeren (Dutch) / rank @@
-Normal rank
@@ Property / ESCO URI @@
+http://data.europa.eu/esco/skill/68698869-c13c-4563-adc7-118b7644f45d
+Normal rank
@@ Property / field and subfield @@
+Manage, Audience Clients
@@ Property / field and subfield: Manage, Audience Clients / rank @@
+Normal rank
@@ Property / place in process @@
+Independent
@@ Property / place in process: Independent / rank @@
+Normal rank
@@ Property / competence unique identifier @@
@@ Property / competence unique identifier: 30 / rank @@
+Normal rank
@@ Property / EQF level @@
+No level
@@ Property / EQF level: No level / rank @@
+Normal rank
@@ Property / unique identifier @@
+22 00 00 30
@@ Property / unique identifier: 70 22 00 00 30 / rank @@
+Normal rank
@@ Property / ESCO title @@
+Identify Customers' needs (English)
@@ Property / ESCO title: Identify Customers' needs (English) / rank @@
+Normal rank
@@ Property / ESCO title: Identify Customers' needs (English) / qualifier @@
+ESCO description: Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
@@ Property / ESCO title: Identify Customers' needs (English) / qualifier @@
+ESCO version: 1.08
@@ Property / ESCO title @@
+behoeften van klanten identificeren (Dutch)
@@ Property / ESCO title: behoeften van klanten identificeren (Dutch) / rank @@
+Normal rank
@@ Property / ESCO title: behoeften van klanten identificeren (Dutch) / qualifier @@
+ESCO description: Gebruik maken van passende vragen en actief luisteren om de verwachtingen, verlangens en vereisten van de klant naar product en diensten in kaart te brengen. (Dutch)
@@ Property / ESCO title: behoeften van klanten identificeren (Dutch) / qualifier @@
+ESCO version: 1.08
@@ Property / ESCO title: behoeften van klanten identificeren (Dutch) / qualifier @@
+ESCO version: 1.2.0
@@ Property / ESCO title @@
+Kundenbedürfnisse feststellen (German)
@@ Property / ESCO title: Kundenbedürfnisse feststellen (German) / rank @@
+Normal rank
@@ Property / ESCO title: Kundenbedürfnisse feststellen (German) / qualifier @@
+ESCO version: 1.08
@@ Property / ESCO title: Kundenbedürfnisse feststellen (German) / qualifier @@
+ESCO version: n.a
@@ Property / ESCO title: Kundenbedürfnisse feststellen (German) / qualifier @@
+ESCO version: 1.2.0
@@ Property / ESCO title: Kundenbedürfnisse feststellen (German) / qualifier @@
+ESCO description: Feststellen der Erwartungen, Wünsche und Anforderungen der Kunden in Bezug auf Produkte und Dienstleistungen durch geeignete Fragen und aktives Zuhören. (German)
@@ Property / ESCO title @@
+individuare i desideri del cliente (Italian)
@@ Property / ESCO title: individuare i desideri del cliente (Italian) / rank @@
+Normal rank
@@ Property / ESCO title: individuare i desideri del cliente (Italian) / qualifier @@
+ESCO description: Utilizzare domande adeguate e lascolto attivo per individuare le aspettative, i desideri e i requisiti dei clienti in funzione dei prodotti e dei servizi. (Italian)
@@ Property / ESCO title: individuare i desideri del cliente (Italian) / qualifier @@
+ESCO description: Utilizzare domande adeguate e l’ascolto attivo per individuare le aspettative, i desideri e i requisiti dei clienti in funzione dei prodotti e dei servizi. (Italian)
@@ Property / ESCO title: individuare i desideri del cliente (Italian) / qualifier @@
+ESCO version: 1.08
@@ Property / ESCO title: individuare i desideri del cliente (Italian) / qualifier @@
+ESCO version: 1.2.0
@@ Property / ESCO title @@
+identify customer's needs (English)
@@ Property / ESCO title: identify customer's needs (English) / rank @@
+Normal rank
@@ Property / ESCO title: identify customer's needs (English) / qualifier @@
+ESCO description: Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
@@ Property / ESCO title: identify customer's needs (English) / qualifier @@
+ESCO version: 1.2.0
@@ Property / ESCO title @@
+identifikovat potřeby zákazníků (Czech)
@@ Property / ESCO title: identifikovat potřeby zákazníků (Czech) / rank @@
+Normal rank
@@ Property / ESCO title: identifikovat potřeby zákazníků (Czech) / qualifier @@
+ESCO description: Používat vhodné otázky a aktivně naslouchat s cílem určit očekávání, přání a požadavky zákazníků v souladu s výrobky a službami. (Czech)
@@ Property / ESCO title: identifikovat potřeby zákazníků (Czech) / qualifier @@
+ESCO version: 1.2.0
@@ Property / ESCO title @@
+εντοπισμός αναγκών πελάτη (Greek)
+Normal rank
+ESCO description: Χρήση κατάλληλων ερωτήσεων και ενεργητικής ακρόασης για τον εντοπισμό των προσδοκιών, των επιθυμιών και των απαιτήσεων των πελατών ανάλογα με το προϊόν και τις υπηρεσίες. (Greek)
+ESCO version: 1.2.0
@@ Property / ESCO title @@
+identificar las necesidades del cliente (Spanish)
@@ Property / ESCO title: identificar las necesidades del cliente (Spanish) / rank @@
+Normal rank
+ESCO description: Utilizar las preguntas adecuadas y la escucha activa con el fin de identificar las expectativas, deseos y exigencias de los clientes en función de los productos y servicios. (Spanish)
+ESCO version: 1.2.0
@@ Property / ESCO title @@
+identifiera kundbehov (Swedish)
@@ Property / ESCO title: identifiera kundbehov (Swedish) / rank @@
+Normal rank
@@ Property / ESCO title: identifiera kundbehov (Swedish) / qualifier @@
+ESCO description: Använda lämpliga frågor och aktivt lyssnande för att identifiera kundernas förväntningar, önskningar och krav på produkter och tjänster. (Swedish)
@@ Property / ESCO title: identifiera kundbehov (Swedish) / qualifier @@
+ESCO version: 1.2.0
@@ Property / ESCO title @@
+identifier les besoins des clients (French)
@@ Property / ESCO title: identifier les besoins des clients (French) / rank @@
+Normal rank
@@ Property / ESCO title: identifier les besoins des clients (French) / qualifier @@
+ESCO description: Utiliser des questions appropriées et écouter activement afin d’identifier les attentes, les souhaits et les exigences de la clientèle en fonction du produit et des services. (French)
@@ Property / ESCO title: identifier les besoins des clients (French) / qualifier @@
+ESCO version: 1.2.0
@@ Property / ESCO Skill reusability level @@
+sector-specific
@@ Property / ESCO Skill reusability level: sector-specific / rank @@
+Normal rank
@@ Property / ESCO Status @@
+released
@@ Property / ESCO Status: released / rank @@
+Normal rank
@@ Property / ESCO version @@
+.2.0
@@ Property / ESCO version: 1.2.0 / rank @@
+Normal rank