Difference between revisions of "listen actively (ESSENCE) (Q789)"
From CompetenceBase
(Added [de] label: aktiv zuhören (ESSENCE)) | (Added [de] description: Aufmerksam zuhören und Geduld aufbringen, um Gesprächspartner zu verstehen, bei Bedarf angemessene Fragen stellen und nicht unnötig unterbrechen.) | ||
| description / de | description / de | ||
| + | Aufmerksam zuhören und Geduld aufbringen, um Gesprächspartner zu verstehen, bei Bedarf angemessene Fragen stellen und nicht unnötig unterbrechen. | ||
Revision as of 15:31, 21 July 2024
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times
- 50 10 00 05 XX ES
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | listen actively (ESSENCE) | Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times |
|
Statements
68
0 references
able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly. (English)
0 references
XX
0 references
TeBeVat Competence: 50 10 00 05 20
0 references
Show interest when listening (English)
0 references
Read non-verbal signals (English)
0 references
Keeping conversation etiquette (English)
0 references
Checks and confirms that the message has been correctly understood (English)
0 references
Distinguishing key issues from side issues (English)
0 references
50 10 00 05 XX
0 references