Difference between revisions of "Listen actively (Q789)"
From CompetenceBase
(Created claim: skill (EN) (P27): Checks and confirms that the message has been correctly understood, #quickstatements; #temporary_batch_1720597940948) | (Created claim: skill (EN) (P27): Distinguishing key issues from side issues, #quickstatements; #temporary_batch_1720597940948) | ||
| Property / skill (EN) | |||
| + | Distinguishing key issues from side issues (English) | ||
| Property / skill (EN): Distinguishing key issues from side issues (English) / rank | |||
| + | Normal rank | ||
Revision as of 07:54, 10 July 2024
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Listen actively | Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times |
Statements
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able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly. (English)
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XX
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TeBeVat Competence: 50 10 00 05 20
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Show interest when listening (English)
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Read non-verbal signals (English)
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Keeping conversation etiquette (English)
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Checks and confirms that the message has been correctly understood (English)
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Distinguishing key issues from side issues (English)
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