customer experience manager (Q1134)
From CompetenceBase
Customer experience managers monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality, recreation or entertainment industry.
- guest relations specialist
- guest relations manager
- hospitality customer experience manager
- guest experience manager
- guest experience specialist
- guest relations officer
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | customer experience manager | Customer experience managers monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality, recreation or entertainment industry. |
|
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customer experience manager (English)
Customer experience managers monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer's experience. Customer experience managers strive to ensure customer satisfaction and boost company profits. (English)
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manager klantbeleving (Dutch)
Managers klantbeleving monitoren de klantbeleving door het creëren, evalueren en verbeteren van de interactie van de klant met organisaties uit de horeca, de recreatiesector of de entertainmentindustrie. Zij ontwikkelen actieplannen om alle aspecten van de klantbeleving te optimaliseren. Managers klantbeleving streven ernaar om de klanttevredenheid te waarborgen en de bedrijfswinst te verhogen. (Dutch)
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2431.8
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30
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1.2.0
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2431
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