apply conflict management (Q1415)
From CompetenceBase
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. (ESCO)
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | apply conflict management | Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. (ESCO) |
Statements
1,215
0 references
apply conflict management (English)
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. Be fully aware of all Social Responsibility protocols and procedures, and be able to deal with a problematic gambling situation in a professional manner with maturity and empathy. (English)
1.2.0
0 references
XX
0 references