"identify customer's needs" (Q1443)
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"Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)"
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | "identify customer's needs" | "Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (ESCO)" |
Statements
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