Identify Customers' needs (Q374)
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Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Identify Customers' needs | Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. |
Statements
70 22 00 05 30
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Identify Customers' needs (English)
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Kundenbedürfnisse feststellen (German)
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behoeften van klanten identificeren (Dutch)
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Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
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Feststellen der Erwartungen, Wünsche und Anforderungen der Kunden in Bezug auf Produkte und Dienstleistungen durch geeignete Fragen und aktives Zuhören. (German)
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Gebruik maken van passende vragen en actief luisteren om de verwachtingen, verlangens en vereisten van de klant naar product en diensten in kaart te brengen. (Dutch)
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1.08
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