Identify production needs (ESSENCE) (Q660)

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Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
  • 70 22 00 05 30 ES
Language Label Description Also known as
English
Identify production needs (ESSENCE)
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
  • 70 22 00 05 30 ES

Statements

Instance of
Competence
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owner
ESSENCE
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import id
1
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EQF level
EQF 5
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references
TeBeVat Competence: 70 22 00 05 30
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licence
CC BY-NC-SA 4.0
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skill (EN)
Collects all available information about the production (English)
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analyse available information from different points of view (English)
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understand expectations, desires and requirements (English)
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ask appropriate questions (English)
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consider needs from different points of view (English)
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propose solutions (English)
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structure and reformulate information (English)
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autonomy / attitude
Being proactive
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Creative Thinking
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Empathy
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unique identifier
70 22 00 05 30
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ESCO description

Sectoral layer

Assessment

References

 
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