apply conflict management (Q1415)
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Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. (ESCO)
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | apply conflict management | Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. (ESCO) |
Statements
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apply conflict management (English)
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. Be fully aware of all Social Responsibility protocols and procedures, and be able to deal with a problematic gambling situation in a professional manner with maturity and empathy. (English)
1.2.0
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XX
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