Difference between revisions of "Identify Customers' needs (Q374)"
From CompetenceBase
(Created claim: competence unique identifier (P47): 30, #quickstatements; #temporary_batch_1711012133682) | (Created claim: skill (EN) (P27): look at the information given by the candidate from different points of views, #quickstatements; #temporary_batch_1711014131355) | ||
| Property / skill (EN) | |||
| + | look at the information given by the candidate from different points of views (English) | ||
| Property / skill (EN): look at the information given by the candidate from different points of views (English) / rank | |||
| + | Normal rank | ||
Revision as of 09:42, 21 March 2024
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Identify Customers' needs | Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. |
Statements
70 22 00 05 30
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Identify Customers' needs (English)
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Kundenbedürfnisse feststellen (German)
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behoeften van klanten identificeren (Dutch)
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individuare i desideri del cliente (Italian)
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Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
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Feststellen der Erwartungen, Wünsche und Anforderungen der Kunden in Bezug auf Produkte und Dienstleistungen durch geeignete Fragen und aktives Zuhören. (German)
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Gebruik maken van passende vragen en actief luisteren om de verwachtingen, verlangens en vereisten van de klant naar product en diensten in kaart te brengen. (Dutch)
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Utilizzare domande adeguate e l’ascolto attivo per individuare le aspettative, i desideri e i requisiti dei clienti in funzione dei prodotti e dei servizi. (Italian)
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1.08
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30
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look at the information given by the candidate from different points of views (English)
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