Difference between revisions of "Identify Customers' needs (Q374)"

From CompetenceBase

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

(‎Created claim: mentor assessment (P51): ... doesn't know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services., #quickstatements; #temporary_batch_1712055040012)
(‎Created claim: mentor assessment (P51): ... is uncertain how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services., #quickstatements; #temporary_batch_1712055040012)
Property / mentor assessment
 +
... is uncertain how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
Property / mentor assessment: ... is uncertain how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English) / rank
 +
Normal rank

Revision as of 10:51, 2 April 2024

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
Language Label Description Also known as
English
Identify Customers' needs
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

    Statements

    0 references
    70 22 00 05 30
    0 references
    Identify Customers' needs (English)
    0 references
    Kundenbedürfnisse feststellen (German)
    0 references
    behoeften van klanten identificeren (Dutch)
    0 references
    individuare i desideri del cliente (Italian)
    0 references
    0 references
    Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
    0 references
    Feststellen der Erwartungen, Wünsche und Anforderungen der Kunden in Bezug auf Produkte und Dienstleistungen durch geeignete Fragen und aktives Zuhören. (German)
    0 references
    Gebruik maken van passende vragen en actief luisteren om de verwachtingen, verlangens en vereisten van de klant naar product en diensten in kaart te brengen. (Dutch)
    0 references
    Utilizzare domande adeguate e l’ascolto attivo per individuare le aspettative, i desideri e i requisiti dei clienti in funzione dei prodotti e dei servizi. (Italian)
    0 references
    1.08
    0 references
    0 references
    look at the information given by the candidate from different points of views (English)
    0 references
    include information about work situation, career, personal interest, private life, … (English)
    0 references
    structure and reformulates the information (English)
    0 references
    help candidate to define clear goals (English)
    0 references
    I don't know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
    0 references
    I am unsure how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
    0 references
    I know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
    0 references
    I am more than able to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
    0 references
    ... doesn't know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
    0 references
    ... is uncertain how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
    0 references

    ESCO description

    Sectoral layer

    Assessment

    References

     

    Wikidata