Difference between revisions of "Identify Customers' needs (Q374)"

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Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

(‎Created claim: self assessment (P50): I am more than able to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services., #quickstatements; #temporary_batch_1712054815541)
(‎Created claim: mentor assessment (P51): ... doesn't know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services., #quickstatements; #temporary_batch_1712055040012)
Property / mentor assessment
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... doesn't know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
Property / mentor assessment: ... doesn't know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English) / rank
 +
Normal rank

Revision as of 10:51, 2 April 2024

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
Language Label Description Also known as
English
Identify Customers' needs
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

    Statements

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    70 22 00 05 30
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    Identify Customers' needs (English)
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    Kundenbedürfnisse feststellen (German)
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    behoeften van klanten identificeren (Dutch)
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    individuare i desideri del cliente (Italian)
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    Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
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    Feststellen der Erwartungen, Wünsche und Anforderungen der Kunden in Bezug auf Produkte und Dienstleistungen durch geeignete Fragen und aktives Zuhören. (German)
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    Gebruik maken van passende vragen en actief luisteren om de verwachtingen, verlangens en vereisten van de klant naar product en diensten in kaart te brengen. (Dutch)
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    Utilizzare domande adeguate e l’ascolto attivo per individuare le aspettative, i desideri e i requisiti dei clienti in funzione dei prodotti e dei servizi. (Italian)
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    1.08
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    look at the information given by the candidate from different points of views (English)
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    include information about work situation, career, personal interest, private life, … (English)
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    structure and reformulates the information (English)
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    help candidate to define clear goals (English)
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    I don't know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
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    I am unsure how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
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    I know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
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    I am more than able to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
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    ... doesn't know how to use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services. (English)
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    ESCO description

    Sectoral layer

    Assessment

    References

     

    Wikidata